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Care & Cleaning Instructions For New Mattresses

Caring for Your new LANA Mattress:


Getting Started:

  1. Remove and dispense the polyethylene bag. This bag is not a toy, please keep it away from children.
  2. If a base has been purchased with your mattress, please screw the base fittings in tightly.
  3. Lift and position your mattress on base or frame. The best way to lift your mattress is on its side and do not attempt to carry the mattress by yourself.
  4. If your mattress feature handles, they are to be used only for positioning your mattress and never for carrying or lifting.

Caring for the Fabrics:

  • We recommend the use of a high-quality Creswick Woollen Mills mattress protector to minimise water damage, dirt, stains, and soiling. (All of which could void your guarantee).
  • A mattress protector also ensures it is kept in a healthy and sanitary condition.

Spot Cleaning:

  • Spills and stains should be treated as soon as possible.
  • Gently scrape any solid or wipe any liquid from the surface of the fabric.
  • Avoid spraying your mattress with liquid cleansers as moisture build-up within your mattress can lead to unsanitary conditions potentially voiding your guarantee.

Rotating Your Mattress:

  • For the first 4 months you should rotate the mattress from end to end once a fortnight, after this period you should rotate the mattress once every 3 months.

Further Care Instructions:

  • Please refrain from jumping on your mattress as it can cause irreversible damage.
  • Do not sit on the side of your new mattress, it will cause the edge support to bend.
  • Avoid smoking in bed as it can be fatal – tiny embers can smoulder unnoticed and burst into flames.

Body Signatures:

  • Body signatures (or “body impressions”) on a mattress are a normal occurrence. As the mattress upholstery intentionally conforms to the body to provide comfort, all mattresses will exhibit body signatures.
  • This will occur shortly after use and should not be cause for alarm.
  • Rotating your mattress as per the care instructions is the best way to equalise wear and tear.
  • Body signatures of up to 35mm on a pillow top and 25mm on a non-pillow top mattresses will not be covered under our guarantee.


  • Your mattress must be placed on its side in a van or truck to be transported correctly.
  • Using the correct transportation methods will prevent the steel support from within the mattress bending.

For more information on Creswick’s Natural Sleep collection, check out our mattresses page.

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