One of our biggest passions here at Creswick Wool is natural fibres and providing the opportunity to bring them into the comfort of your home. Like many facets of the natural world, we firmly believe that natural fibres have innate qualities that enhance your well-being and can help you create a sanctuary of deluxe comfort and style.
But equally as important as our passion for beautiful products is our commitment to providing exceptional customer service every step of the way. Whether you’re visiting one of our traditional brick-and-mortar stores throughout Victoria, or shopping online from the other side of the country, we want you to feel like we’ve rolled out the red carpet for a customer experience that matches the quality of our products.
Discover The Creswick Difference
Established in 1947, Creswick Wool has remained owned and operated by the same Australian family since its foundation. Our longstanding dedication to delivering premium customer service has not wavered in that time; it is in our DNA and will remain so, well into the future. In fact, it remains the key reason why we’ve been successful for generations. As a family-owned and operated business, we appreciate the value that comes from that personal touch and care. It’s why we always make sure every customer feels valued and supported throughout their experience with Creswick Wool.
The Creswick team understands that finding the ideal woollen blanket, throw or homeware item will always be a personal and unique experience. It’s precisely why our friendly and knowledgeable team is here, both online and in-store, to help you find exactly what you need. There’s no better time than now to discover the Creswick difference for yourself with our 5-star customer service.
Multiple Ways to Connect with Our 5-Star Customer Service Team
Shopping with Creswick Wool should feel the same way it does when you wrap yourself in one of our deluxe natural fibre products. It should feel luxurious, comforting and effortlessly natural. That’s why we provide numerous ways to interact with our 5-Star Customer Service Team.
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Explore our website: Browse our complete range of natural fibre blankets, clothing, and homewares. Read customer reviews to see what others are saying, and connect with our 5-Star Customer Service Team online for one-on-one assistance that delivers a truly personal touch.
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Call us: Do you have a query about a specific product or require help with your order? Our friendly and knowledgeable 5-Star Customer Service Team is ready to assist you by phone.
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Chat with Us: For quick answers and real-time support, you can also reach our 5-Star Customer Service Team through our convenient online chat feature.
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Visit a Creswick store: Experience the touch and feel of our luxurious natural fibres firsthand. Our knowledgeable staff can offer personalised recommendations and help you find the perfect Creswick piece for your home. Find a store near you and immerse yourself in the world of natural luxury.
Whichever way you choose to connect with us, rest assured that we’ll provide gold standard 5-star customer service that befits the Creswick Wool name.
More Than Just a Brand – A Community You Can Trust
Here at Creswick Wool, we’re certainly proud of the brand and reputation we have cultivated over many generations. But we are more than just a brand; we’re a thriving community. Each of us values your trust and loyalty. And it’s because of that trust and loyalty that we strive to provide an exceptional customer experience. From the moment you step into our store or visit us online, to the moment you lay your new quilt on your bed or don your new wool gloves for a family day out in winter, you’ll feel valued and appreciated.
That’s why we take pride in offering Australia's largest range of natural fibre blankets, clothing and other homewares, ensuring you can buy premium, sustainable products that enrich your home and lifestyle.
Discover 5-Star Customer Service For Yourself
Just as Creswick Wool’s exceptional range of products has been designed and manufactured to go the distance, so too is our commitment to providing equally as exceptional service. Our 5-Star Customer Service Team is dedicated to ensuring your Creswick experience is truly delightful.
Connect With Us Today
Ready to discover the perfect natural fibre blanket for your home? Here’s how you can connect with us:
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Visit a Creswick store: Experience the textures and warmth of our blankets firsthand. Our friendly team is ready to assist you in finding the perfect piece.
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Explore our website: Browse our full collection, read customer reviews, and connect with our 5-Star Customer Service Team online.
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Call us: Our 5-Star Customer Service Team is ready to answer your questions and provide personalised recommendations. Phone: 1800 338 837
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Chat with us: Reach out through our convenient online chat for immediate assistance.
Creswick Wool – Natural Luxury. Enduring Style. Home & Wardrobe.
