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15 year warranty

15 year warranty

Sleep with Confidence: The Creswick LUSSO 15-Year Warranty

Investing in a high-quality mattress like the Creswick LUSSO is an investment in your sleep, health, and well-being. Rest assured, your investment is protected by our comprehensive 15-year warranty, a testament to the exceptional quality and craftsmanship of the LUSSO Cashmere Mattress.

15 Years of Uninterrupted Luxury

The LUSSO is meticulously handcrafted using time-honored techniques, including traditional hand tufting, which provides unparalleled durability. This, combined with the finest materials and innovative construction, ensures that your LUSSO mattress will provide years of luxurious comfort and support.

What Does the LUSSO Warranty Cover?

Our 15-year warranty covers manufacturing faults or defects, such as:

  • Substandard workmanship in the mattress coils or springs.

  • Loose or damaged wires.

  • Premature sagging or loss of shape (beyond normal wear and tear).

What is NOT Covered?

The warranty does not cover damage caused by:

  • Misuse or negligence.

  • Transportation damage.

  • Normal wear and tear.

  • Use of an improper or incompatible bed base.

  • Stains or soiling not covered by a waterproof mattress protector.

Protect Your Investment with a Waterproof Mattress Protector

To ensure your LUSSO mattress remains in pristine condition and your warranty remains valid, it's essential to use a waterproof mattress protector. This will safeguard your mattress from spills, stains, and natural body oils, preserving its luxurious comfort and extending its lifespan.

Need a mattress protector? Creswick offers a selection of high-quality, natural bamboo and cotton mattress protectors, designed to provide optimal protection and breathability.

Caring for Your LUSSO Mattress

To maximize the lifespan of your LUSSO mattress and minimize the likelihood of needing to use your warranty, follow these simple care tips:

  • Mop up any spills immediately.

  • Avoid excess moisture.

  • Rotate your mattress end to end every two weeks for the first four months, then every three months thereafter.

Sleep with Peace of Mind

With the Creswick LUSSO Cashmere Mattress and our 15-year warranty, you can sleep soundly knowing that you're investing in a product built to last. Our commitment to quality and craftsmanship ensures that your LUSSO will provide years of luxurious comfort and support.

Experience the LUSSO Difference

Ready to experience the unparalleled luxury and peace of mind that comes with the Creswick LUSSO Cashmere Mattress? Visit our website to learn more and embark on your journey to luxurious sleep.

Contact the Creswick Sleep Expert Team

If you have any questions about your warranty or need assistance with your LUSSO mattress, please don't hesitate to contact our Customer Service team or visit a Creswick Natural Sleep Expert in-store. We're always here to help you achieve the sleep you deserve.

Visit a Creswick store: Experience our mattresses and bedroom furniture in person and chat with our Sleep Experts.

Explore our website: Discover our collection, read customer reviews, and connect with our Sleep Experts online.

Call us: Our friendly team is ready to answer your questions and help you find your perfect sleep solution.

Chat: you can also reach out to our sleep experts through Chat.

Your Sleep Sanctuary awaits

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