Why does choosing the right mattress take time?
Finding the right mattress is a highly personal process. Comfort levels vary depending on factors such as body type, sleeping position, and individual preference. While a mattress may feel comfortable during a brief in-store trial, that initial impression doesn’t always reflect how it will perform for you over time.
Natural fibre mattresses, particularly those made with wool, are increasingly popular for their breathability, support, and temperature regulation. At Creswick our Australian-made LANA and LUSSO ranges are designed to reflect these qualities while supporting a wide range of comfort preferences.
Why might a mattress feel different after I take it home?
It’s common for a mattress to feel different after the first few nights of use. The body needs time to adjust to a new sleep surface, especially when transitioning from an older or less supportive mattress. At the same time, the mattress itself begins to settle slightly as materials respond to regular use.
Because of this, early impressions can sometimes be misleading. What feels unfamiliar at first may become more comfortable as both you and the mattress adapt.
How long should I allow for adjustment?
Sleep experts generally recommend allowing an extended adjustment period before making a final decision. Around 120 nights (approximately four months) is widely considered a reasonable timeframe for both the sleeper and the mattress to fully adapt to each other.
During this time, it’s not unusual to notice gradual improvements in comfort and support. Initial discomfort does not necessarily indicate that the mattress is unsuitable, it may simply reflect your body adjusting to a new level of support.
What is the 120-Night Comfort Reassignment Service?
Creswick Natural Sleep recognises that comfort preferences can evolve over time.
The 120-Night Comfort Reassignment Service is designed to provide added flexibility after purchase. If, after the adjustment period, you feel your mattress would benefit from a different comfort level, we can assist with modifying it to better suit your needs.
This service is particularly helpful for those who are unsure whether they prefer a softer or firmer feel, or whose comfort needs change after extended use.
Are there any costs involved?
Yes. Reassignment and delivery freight charges apply to the 120-Night Comfort Reassignment Service. These costs are calculated upon application and will vary depending on your location and the specific requirements of the service. Full details will be provided at the time of enquiry.
Creswick is committed to providing thoughtful, personalised support throughout your mattress journey. Many customers successfully find their ideal comfort level, and our team is available to assist with any questions or concerns along the way.
If you would like more information, you can visit us in-store or get in touch with our team online.
